Sales & Support teams

Cinch

Our fully trained London sales team involves selling to UK, Europe, Asia and Africa. We connect with 40 countries around the world in order to try and service their requirements. We have a sales operation in Bangladesh that predominantly services Bangladesh, a support office in Pakistan and are expanding into UAE, Morocco and France.

Our sales team is an interesting mix of 3 cultural backgrounds and speaks 6 Languages that comprise of English, French, Italian, Urdu, Hindi and Bengali.

Support centres work 18 hours a day providing support to different regions of the world. Our Sales and support teams are a friendly bunch that will not bore you with technical jargon.

Our outbound sales and support centre based in They are trained professionals.

  • Support: We will work according to your opening hours, so support will be available during BST (Bangladesh Standard Time). Support can be provided in the following format.
  • Live Chat support: users can chat with one of our IT experts
  • Email Support: users send an email and our team responses with an answer
  • Support Ticket System: users visit our support site, and register their query or concern and our support team member responds with an answer.
  • Screen sharing support: our remotely based support team will see your computer screen and guide through the issue or problem
  • Phone Support: user calls our support number and get help on the phone.
  • Following implementation, our team of highly experienced support staff is available at your business working hours to ensure your system runs, responds and grows with your business.